As our items are perishable, returns will only be permitted in the case of defective or damaged products. If the carrier is unable to deliver your order for some reason and it is instead held for pick up or needs to be redelivered we cannot be responsible if you are unable to claim/receive it in a timely fashion.
When purchasing our products in the summer months or when shipping to warm climates, please be advised that Roni-Sue’s Chocolates cannot be held responsible for any melting or damage that may occur through shipping, these shipments are at your own risk. We do our best to ensure the safe transport of your items, and if they arrive in unsatisfactory condition please be in touch to let us know so we can try to help resolve the issue--we aim to please!

Roni-Sue's Chocolates